No refunds are provided for:
- requesting a refund for the same product twice.
No returns/refunds will be offered for digital products except if the product you’ve purchased is:
- completely non-functional
- and/or product main description was fully misleading.
- and/or you didn’t download any or many files from our website.
– then you do have the option to request a refund.
We also reserve the right to refuse a refund in following situations:
- you have changed your mind about an item/subscription.
- you bought an item by mistake and the product(s) was sent/already downloaded by you.
- You can not install the downloaded product
- The product is incompatible with your WordPress, plugins or web server settings
- The product does not function as you want
- The product displays a message about the need to enter a license key or activation
- You broke your website when installing the product
- You did not receive technical support on WP-PREMIUM PACK
Please also note that:
- You may cancel your account at any time, however, there are no refunds for cancellation.
- If you will get a refund you cannot use downloaded premium products any more.
- Refunds can take up to 14 days to reflect in your account.